At Handinest, all sales are final. Because our products ship directly from our fulfillment partners and suppliers, we do not accept returns or offer refunds for change of mind, incorrect size, or general dissatisfaction once an order has been placed.
The only exception is if your item arrives damaged, defective, or is not what you ordered. In that case, contact us at info@handinest.com within 7 days of delivery with your order number and a photo of the item, and we will offer a free replacement or store credit at no extra cost to you.
We do not accept returns, exchanges, or refunds for change of mind, and we are unable to accept items shipped back to us or to our suppliers. All sales are final except as described above or as required by mandatory consumer protection law in your country of residence.
All products, including items marked as final sale, personal care and hygiene items, and gift cards, are non-returnable and non-refundable except as described above.
Our products are shipped via our fulfillment partner, CJ Dropshipping, and its network of suppliers, which may ship directly from overseas, including China. Because of this, we are unable to accept physical returns; damaged, defective, or wrong items are resolved through replacement or store credit as described above.
Email us at info@handinest.com with your order number, the reason for your request, and (if applicable) a photo of the item. We aim to respond within 1-2 business days.
Questions about your order? Reach us anytime at info@handinest.com.
Last updated: September 2026